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Care Co-ordination Centre

We have a Care Co-Ordination Centre (CCC) who are the first point of contact to receive and pass on e-mail and telephone referrals received from service users, GP’s and the Integrated Health and Social Care teams across North Kent, incorporating Dartford, Gravesham, Swanley and Swale (DGSS).

Patient line:

0300 247 0400

Email: VCL.DGSS-CCC@nhs.net

Complaints

Something gone wrong? Let’s get it sorted for you

Click here to view our service complaints procedure.

We value your feedback

We want to give you a chance to tell us what you think about your experience, good or bad. You can explain your answer and tell us how we can improve things.

We will look at all feedback and use it to make decisions that will make local services better for local people. It is open to all patients, whatever your age or healthcare needs. You have the choice as to whether your comments remain confidential or not when you feed back.

We believe that, if our services are good enough for you and your family and friends, then they’ll be good for everyone. We will make sure that every comment is completely anonymous and we will publish comments so that we’re transparent about how our service is doing.

Feedback about this website

If you would like to give us feedback on this website, please email us on info@hcrgcaregroup.com.

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